FAQs

How does shipping beer through the mail work?
You must be 19+ years of age or older, able to purchase alcohol, be an individual in Ontario and have valid photo ID

I've placed an order. When will it arrive?
We ship out each business day via Canada Post
Shipments should take 2-3 business days from the day of shipment to arrive in major Ontario cities and may take 4-5 business days for destinations outside of city areas

What if I'm not home when my order arrives?
Canada Post service allows for one delivery attempt, and then the package is placed on hold for customer pick up at a location in your area.

My package hasn't arrived, or there was an issue with delivery. What should I do?
Send us an email at info@northwindsbrewhouse.com letting us know your issue

How is my age checked when the beer is delivered?
All orders containing alcohol beverages must have a signature and proof of age (19+ valid photo ID) before your package can be accepted. The name on the parcel must also match the person receiving the package

Where can you ship beer?
We ship throughout Ontario.

How much does shipping cost?
$20 flat rate on all orders.